Keep track of marketing contacts, support your customers by tracking their issues and questions, and track sales opportunities all in one place.
When prospects become customers, track buying habits and create quotes and orders within Sage CRM.
What You Get
The sales manager can see all her team’s opportunities in one place. This makes it easier to manage – nothing slips through the cracks. It’s easy to create and update opportunities. The team can use workflows to move opportunities through stages from “qualified” to “won”.
Keeping customers happy requires data about the things that make them unhappy. Managing customer issues and cases within Sage CRM gives you the tools you need to identify the root causes, resolve problems, and improve your services.
When the whole organization adds activities to Sage CRM, it’s much more efficient. All the customer issues, accolades, credit notes, and product preferences are stored in one place. When your team can get what they need from Sage CRM, it means fewer meetings and email time for everyone.